Payment Policy

Thank you for choosing Designtools.shop This Payment Policy outlines the terms and conditions related to payments for purchases made through our store. By placing an order with us, you agree to adhere to this policy.

Payment Methods:

We accept the following payment methods:

We accept most major credit cards including
Visa,
Mastercard.
We offer a secure multi-currency online payment service through Paypal.

We do not store credit card details or share customer details with any 3rd parties.

Currency:
All payments must be made in the currency specified during the checkout process.

Online Payments:
For online orders, payment must be made in full at the time of purchase. We utilize secure payment gateways to ensure the confidentiality and security of your payment information.

In-Store Payments:
For in-store purchases, payment can be made using the accepted payment methods mentioned above. Please note that we do not accept cash on delivery.

Order Confirmation:
Once your payment has been successfully processed, you will receive an order confirmation via email. This confirmation serves as proof of your purchase and includes details such as order number, billing/shipping address, and itemized list of products.

Payment Disputes and Chargebacks:
If you believe there has been an error or unauthorized transaction on your account, please contact our customer support team immediately. We encourage open communication to resolve any payment-related issues promptly and amicably. Initiating a chargeback without prior communication may result in the suspension of your account and legal actions, if necessary.

Refunds and Returns:
Our refund and return policy can be found in our separate Refund Policy document. Please review it for detailed information on our procedures and eligibility criteria.

If you have any questions or require further clarification regarding our Payment Policy, please contact our customer support team. We are here to assist you.

Thank you for choosing Designtools. We appreciate your business!

Need Help Or Support?

Support: Mon-Fri / 9:00AM – 5:00PM
Contact Us: +447462219735
Email: contact@designtools.shop
Business Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

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